Core Return Policy
- All cores must be received within 60 days from the purchase date.
- Customer is responsible for shipping charges on all core returns.
- All Cores are subject to inspection prior to a credit being issued.
- Core returns are inspected for damages including but not limited to:
- Broken housings/cases
- Broken shafts
- Excessive hard part failure
- Missing components
- Righteous Diesel Performance will deduct the cost of replacement parts from the core refund if deemed necessary.
- Cores that are deemed unusable will not receive a core refund.
- Cores that have been received within 60 days AND pass the core inspection are eligible for a full core charge refund.
- Cores that are returned after 60 days of the purchase date AND pass a core charge inspection will only be eligible for a 50% core refund.
- Cores will not be accepted after 90 days from the purchase date.
- Righteous Diesel Performance reserves the right to reject issuing a core refund if the core guidelines are not met.
Core Shipping Guidelines
- When shipping cores, do not use the USPS post office.
- All cores MUST be cleaned of all fuel/oil prior to being packaged for shipping.
- All cores must be shipped in proper packaging to prevent further damage to the core which may result in a deduction or denial of core credit.
- Righteous Diesel Performance is not responsible for any lost or damaged cores during the shipping process.
- Damaged or lost cores will need to be addressed with the carrier as soon as possible using your tracking number.